Software Support & Help

We are experts in providing Business Software Solutions for businesses and enterprise with superb support. The AzuwaB2B script very powerful php based tools were, until recently, available only at great cost. But now, it is ready to go and we bring these exciting options to you at very affordable prices. We Analyse, research , optimise and provide various Information and information Technology solutions to our clients with grate SLA Policy

AzuwaB2B Classified B2B Trading Marketplace software provides free pre-sales and post-sales technical support to all clients. Below you will find multiple ways to find answers to your questions. Please ensure your web host or server meets our requirements.


Customer Support

Post-Sale questions Questions regarding order status and other after-sales support, log in to Help Desk and click on the "Submit Ticket" you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day.

Sales Inquiry

Pre-Sale Inquiry If you need information before you buy, you can start a Live Chat with our online sales representatives. If Live Chat is not available, you will be directed to an online form to submit an inquiry. Once you submit an inquiry, you can track progress and submit updates in My Inquiries.

Pre / Post Sale Support (SLA)

Provides free support to all clients. Below you will find multiple ways to find answers to your questions. Please ensure your web host or server meets our requirements.

New We now offer paid premium support which includes many advantages over normal support.


PHP Script User Manual

Manual

  • Installation Guide
  • Complete Documentation on software use & customization
  • Updated regularly

Classified PHP Script

Support Forums

  • Join the community of Eicra Support Forum!
  • Take part in helpful discussions.
  • Marketing and business tips.



Customized PHP Script

Help Desk

  • Submit a ticket and receive professional assistance.
  • Track ticket responses and dialogue.
  • View articles, troubleshooters, news & more!

Best PHP Script

Contact Us

  • Contact us via our contact form for a response via email.







Do you offer support outside of your normal support coverage?

Yes! for customers with extended support contracts. Please contact info(at)eicra(dot)com for more information.