Is the license a life time license? Do I have to pay any additional fees?
Can you install this product for me ?
Do you have any additional methods of payment besides credit card or PayPal?
I don't know anything about programming, can I still run your application?
What are limitations of the trial version?
Can I host it under my server ?
How do I receive the product after my purchase?
Do I need root access to install this?
Does the script come in any other languages?
Can the script be translated into another language?
Is my billing information kept private when I purchase?
Can I get a custom quote on bulk license purchasing?
I want to purchase more than five licenses. Is there a discount?
Can I resell your software in my country?
The support and maintenance package includes:
Access to official email support. If you have a problem, email email@example.com and we will try to help you.
Access to all major product versions released while the subscription is valid.
Major versions have a two-digit release number (x.x). Thus release 3.0 is a major release, as is release 3.5. Minor versions have a release number (x.x.x). Release 3.0.1 is a minor release.
Even when your upgrade and support package runs out, you can still upgrade minor releases for your major release.
The first year of support and maintenance package is free. When it expires and you want support, or want to upgrade to a new version, you will need to renew your subscription. Price depends upon the license you have purchased.